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Terms & Conditions

Swiss Replicas Warranty & Return Policies

Your satisfaction on this item is absolutely guaranteed! The quality and craftsmanship is always top quality, and we guarantee the value of this product. Since the late 90's, we've had 99.9% extremely satisfied customers, as our amazing product speaks for itself. Here are some important reminders you should know about our return policies. Please read carefully.

*Exclusive 2-Year Iron-Clad Warranty

*4 Year Warranty on the CLONE MODELS

All our watches now come with a 2 year warranty and the CLONES come with a 4 year warranty. We have an experienced certified master watchmaker on retainer with over 20 years experience working on swiss watches. This service is provided to you free of charge for being a Bestclones customer. If you have purchased a watch elsewhere and would like to use our jeweler then please contact us for more information.

Manufacturers' defects are covered under warranty. This does not include intentional damage, or general wear and tear (such as scratches, dents/chips, etc.). Make sure the crown is always screwed in tight so water does not get in. If any water damage is detected to have gotten in from the crown not being tight, water damage is not covered

You must email us with a tracking number after your product has been sent out so we can add to our files. When we pick up the returns, we will be looking for your RMA # number. Packages without tracking numbers emailed to us in advance will be returned to the customer

If your product cannot be repaired, we will send you a replacement of the exact same model. If that model is out of stock, then you can choose another product of the same value. In virtually all cases of manufacturers' defects, the products can be repaired

Please insure your return. We are not responsible for shipping damages

Intentional crown/stem damages are not covered. In most cases, crown/stem damages results from the customer pulling extremely hard at the stem, thus jamming the movement. However, if the crown/stem damage is due to a manufacturers' defect, we will gladly repair/replace your product

Allow up to 1-2 weeks to receive your repair product

The product is subject to final inspection before it is repaired/exchanged

Satisfaction Guaranteed! - Refunds/Exchanges Policy

The product must be post-marked no later than 7 business days from the day you received it.

Please email us at: [email protected] or call our toll free number at: 1-800-471-6853 to receive a RMA#. Please email us with a tracking number after your product has been sent out. When we pick up the returns, we will be looking for your tracking and RMA#. Packages without these numbers will be returned to the customer

The product must be returned unused and in the original condition you received it in, with all original packaging and no signs of wear. The original plastic must be intact. Sorry, used products cannot be credited back or exchanged for a new product. By wearing the product the first time, your refund/exchange policy is void. We can easily determine whether the watch has been worn as the green hologram begins to fade once the watch has been worn.

Exchange Only for Special and Custom Orders. Full Refunds only Apply for In Stock Models.

The product is subject to final inspection before your return is processed

Please insure your return. We are not responsible for shipping damages

Please allow 21-35 days for the credit to appear on your credit card statement.

For any further question

Please contact Customer Support: [email protected] OR call Toll Free at: 1-800-471-6853

Please note: Customers who do not follow our refund policy and return a used/worn watch will be forwarded to our Collection Agency and the matter will appear on your credit report.

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It is really a pleasure to own my daytona from you guys. I would have ended up spending lots of money, but am feeling blessed and thankful to you guys to save me the money. Your daytona is as perfect as it should be and am proud to show it to my friends

Arthur B. Fugate

I was scared to place an order with these guys because internet is full of scam, but I ordered. I was really surprised when my package arrived. It was a datejust, and I couldn't believe that it is not an original one. Thanks you guys.

Mckinley, Bedford

I already own a genuine Submariner since 10 years. I was planning for years to get another one, but never could accomplish this. My friend from USA told me about bestclones. I ordered one, and believe me it is not possible for a normal guy to distinguish the real one and cloned.

Logan Heath, Folda UK